PARTS & WARRANTY

PARTS 

Ceksan, making no occasions on quality, cooperate with suppliers that became marks in their sector. We select the machine parts from suppliers who have proven themselves in their sector with their quality, price and widespread agent network.

Selected spare and consumable parts ensure that Ceksan models meet high quality in order to complete customer satisfaction.

We only supply quality genuine parts to maintain peak performance and guarantee. We provide easy ordering and rapid delivery for our partners.

Part Supply Guarrantee: We guarrantee 10 year spare part supply to our partners.

Distribution and Shipment: Our central warehouse supports a network of strategically located service centres nationwide and worldwide. We design the shipment channel so that ourt partners have rapid access to a comprehensive inventory of sweeper parts / spares for all models. To ensure minimum downtime, we work with well known shipping companies.

Packing for parts and spares is done carefully to ensure full protection during shipment.

TECNICAL SUPPORT

Our factory-based team of technical experts and engineers are available via email, telephone, website or directly at your site. Our experts are fully-trained to provide detailed and knowledgeable technical support on all sweeper models.

You can ask our team for access to technical documentation and information for the sweeper models. They will follow up with you to ensure your machines are fully functional.

When a technical issue rises beyond capabilities of customers to solve, our company provides in place support thanks to expert team within company organization and widespread distribution channel overall world.

WARRANTY

Ceksan warranty conditions target increased peace of mind. We provide dedicated support in maintaining top working performance throughout the working life of sweeper.

Our standard warranty applies on all new Ceksan sweepers and our range of options are designated to reduce expenditure, inconvenience and safeguard against component failure costs.

 

TRAINING

After Sales Service Team organizes periodical trainings for operators, shares all maintenance schedule as earlier as sales process in order to ensure full valid warranty conditions, and establishes an easily and fast accessible network for spare parts supply.

Ceksan provides operator trainings to improve sweeper performance, operator function, health and safety awareness.

Training courses are available covering a range of topics to suit specific requirements. Courses can be carried out either at a Ceksan service center, the Ceksan manufacturing site or for convenience at customer premises.

Training courses for all personnel involved in operating sweepers is highly recommended. By training uses in the operation, care and maintenance of a sweeper, significantly improves sweeper performance, prolongs sweeper life and reduces running and maintenance costs.

Certified Technical Training: Ceksan trainers are experienced with in-depth knowledge of all models and are enthusiastic about passing on this knowledge.

Team can also provide bespoke and specific operator courses to suit your application or environment, Safe, correct and efficient use of the sweeper.  Participants will then be qualified to train other personnel in their team to the same high standard.

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